Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern your use of the LakeLyne website and the services provided through the website. By accessing or using this website, making an inquiry, requesting a quote, submitting information, or making a reservation through a booking service connected to this website, you agree to be bound by these Terms & Conditions.

LakeLyne provides vacation rental accommodation and vacation rental management services relating to properties in the Lake Wylie and Charlotte areas. These Terms explain the general rules for using our website and interacting with our services.

1. Website Use

You may use this website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with another person’s ability to use it.

You may not attempt to gain unauthorized access to any part of the website, its server, hosting environment, administrative systems, databases, or other systems connected to the website.

Information and materials published on this website are provided for general informational purposes. While LakeLyne makes reasonable efforts to keep website information accurate and current, property details, availability, amenities, pricing, policies, and other information may change without notice.

2. Vacation Rental Reservations

Reservations made through the website may be processed through a third-party booking platform, including Hospitable or another reservation service used by LakeLyne. Availability, pricing, booking terms, payment requirements, house rules, cancellation terms, and other reservation details are subject to the terms presented through the applicable booking platform.

A reservation is not considered confirmed until the applicable booking platform confirms the reservation and any required payment or authorization has been successfully completed.

Guests are responsible for reviewing all reservation information before completing a booking, including dates, number of guests, property information, house rules, cancellation terms, fees, and other applicable conditions.

3. Cancellation Policy

LakeLyne aims to maintain consistent cancellation policies across its rental channels, including direct bookings and third-party channels such as Airbnb and VRBO. The cancellation policy applicable to a specific reservation is the policy displayed during the booking process and associated with that reservation.

Because cancellation terms may vary depending on the reservation and booking channel, guests should review the cancellation policy shown at the time of booking before completing their reservation.

4. Property Information

LakeLyne makes reasonable efforts to present accurate information about each vacation rental, including photographs, descriptions, amenities, occupancy information, location information, and other property details.

Photographs and descriptions are intended to provide a general representation of each property. Furnishings, decorations, equipment, landscaping, amenities, and other features may occasionally change, and LakeLyne does not guarantee that every item shown in a photograph will be present or arranged in exactly the same manner during a guest’s stay.

Guests should contact LakeLyne before booking if they have specific accessibility, amenity, occupancy, or property-related requirements that are important to their stay.

5. Guest Responsibilities

Guests are responsible for providing accurate information during the reservation process and for complying with all applicable house rules and property-specific instructions.

Guests are expected to treat the property, furnishings, appliances, equipment, neighboring properties, and surrounding area with reasonable care. Guests may be responsible for damage, loss, excessive cleaning, or other costs resulting from their actions or the actions of members of their party or permitted visitors, to the extent permitted by applicable law and the applicable reservation terms.

Guests must comply with occupancy limits and any restrictions relating to parties, events, pets, smoking, parking, noise, or other property-specific requirements communicated during the booking process.

6. Check-In and Check-Out

Guests must follow the check-in and check-out instructions provided for their reservation. Access instructions, check-in times, check-out times, and property-specific procedures may vary between properties.

Guests should promptly contact LakeLyne if they encounter an issue accessing the property or discover a significant problem during their stay so that the appropriate team can be notified and reasonable steps can be taken to address the issue.

7. Property Issues and Maintenance

LakeLyne works to keep its managed properties clean, maintained, and ready for guests. Vacation homes may occasionally experience maintenance issues, equipment failures, weather-related conditions, utility interruptions, or other circumstances that cannot reasonably be anticipated.

When an issue is reported, LakeLyne will make reasonable efforts to coordinate an appropriate response based on the nature and urgency of the issue. The availability of a particular repair, vendor, replacement item, or service may depend on circumstances outside LakeLyne’s control.

8. Boat Rental USA

LakeLyne may provide information or promotional benefits relating to Boat Rental USA, including discounts or other offers available to LakeLyne guests. Boat Rental USA is a separate business and any boat rental is subject to the terms, availability, safety requirements, pricing, and policies established by Boat Rental USA.

LakeLyne does not guarantee the availability of a particular boat, rental date, discount, or other service provided by Boat Rental USA. Guests should review the applicable terms directly with Boat Rental USA before making a boat rental reservation.

9. Third-Party Services and Links

This website may contain links, integrations, widgets, booking tools, maps, payment services, social media features, or other functionality provided by third parties. These services may operate under their own terms and privacy policies.

LakeLyne is not responsible for the content, availability, security, policies, or practices of third-party websites or services. Your use of a third-party service may be subject to additional terms established by that provider.

10. Payments

Payments for reservations or other services may be processed through third-party payment providers or booking platforms. LakeLyne does not request that guests provide payment card information through unsecured email communications.

Any payment, deposit, fee, refund, or charge associated with a reservation is governed by the applicable booking terms presented during the reservation process.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, branding, page layouts, and other original materials, is owned by or licensed to LakeLyne and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes. You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission from LakeLyne or the applicable rights holder.

12. Disclaimer

The website and its informational content are provided on an “as available” basis. LakeLyne makes reasonable efforts to maintain the website and provide accurate information, but does not guarantee that the website will always be available, uninterrupted, error-free, or completely current.

LakeLyne does not guarantee that every property, amenity, service, price, availability status, or other information displayed on the website will remain available or unchanged.

13. Limitation of Liability

To the maximum extent permitted by applicable law, LakeLyne will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or your reliance on information provided through the website.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

LakeLyne may update these Terms & Conditions from time to time to reflect changes to the website, services, business practices, or applicable requirements. Updated Terms will be posted on this page with a revised “Last updated” date.

15. Contact

If you have questions about these Terms & Conditions, reservations, or LakeLyne services, please contact LakeLyne through the Contact Us page on this website.